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Not Feeling So Lucky: Lotto App Down

lotto
Close-up, cropped shot of female hands holding smartphone with bookmaker's website on a screen. Young woman placing sports bets online using mobile application. | Image by Wpadington/Shutterstock

The Texas Lottery App has stopped working.

Texans have spent more than $6.76 billion so far in 2023 on the various games of chance offered by the Texas Lottery, so the anticipation — and the financial hit — could be significant.

Lottery officials are attributing the disruption to “vendor-related issues while repairs are being made,” WFAA reported.

Apparently, the newest version of the app, installed via an update on June 5, did not function correctly. Lottery officials blamed IGT Global Solutions Corporation (IGT), the lottery’s vendor and operator, per WFAA.

While some Texans may wait a little longer for the chance to strike it rich with the app down, the Texas Lottery’s executive director Gary Grief released a statement expressing confidence that the app would be back online soon.

“Texas Lottery is committed to offering a mobile app that is fun and informative for our players. We apologize for the disruption and inconvenience this situation has caused for our players and retailers,” said Grief, according to WFAA. “We appreciate their patience and understanding as we make every effort to restore the Texas Lottery App’s full functionality as soon as possible.”

Philip Bates, an information specialist with the Texas Lottery Commission, told The Dallas Express in an email that “[o]ver the last 30 days, 2,700,447 Apple and Google devices (combined) have registered at least one session on the Texas Lottery App.”

Bates noted that, during the outage, Texas Lottery games cannot be purchased or played through the app or the Texas Lottery website. However, games can still be purchased in person from an authorized seller in Texas.

The North Texas area has seen many recent winners. An Arlington resident won the Lotto Texas jackpot in May, and in April, several others won the Texas Two Step game that only costs $1 to play, as reported by The Dallas Express.

Also, in April, someone in Colleyville won an incredible $95 million in the Texas Lottery. There was some controversy around that winner because the winning ticket was purchased through a syndicate that takes a cut of the prize if one of its participants wins using a system whose legality is being questioned, according to The Dallas Morning News.

The largest ever Lotto Texas jackpot happened way back in 2004, when it hit a whopping $145 million. The winnings all went to a single player from El Paso.

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